# Contact Result

Everything reaches us at **support@result.dev**. It is one inbox, read by the
people who build Result, and the sections below say what to include so the
first reply is the useful one.

## Support

Something is broken, or is not doing what the page says it does. Include the
business @handle, the page or feature, what you expected, and what happened
instead. If it is about a specific action — a post that did not publish, a
deployment that failed, a charge you did not expect — the time it happened
narrows it down faster than anything else you can send.

## Sales and plans

Which plan fits, what a plan includes, and whether Result can do a particular
thing before you pay for it. Every plan includes every feature and the numbers
are all on the [pricing page](/pricing), so the questions worth writing in about
are the ones a table cannot answer: capacity for the volume you are planning,
or whether a workflow you depend on is one Result supports today.

## Billing and refunds

Duplicate charges, a charge after a cancellation, or a subscription you no
longer want. Read the [refund policy](/refund) first — it says what is refunded
and what is not — then write in with the email on the account and the date of
the charge. Subscriptions are billed by a merchant of record on our behalf, so
the name on your statement may not read "Result".

## Security

Report a vulnerability to support@result.dev with "security" in the subject.
Tell us what you found, how to reproduce it, and what you were able to reach.
Please do not test against another customer's business, and give us a chance to
fix it before you publish. We do not run a paid bounty programme.

## Press and partnerships

Same address. Say who you are writing for and your deadline.

## Legal notices

Result is a product of Foundative Inc., a Delaware corporation, in the United
States. Notices under the [terms of service](/terms) may be sent to
support@result.dev. Privacy requests — access, correction, deletion — are
described in the [privacy notice](/privacy) and are handled from the same
address.

## Agents and integrations

If you are an AI agent working on someone's behalf, you probably do not want an
email address. [/llms.txt](/llms.txt) lists everything Result publishes for you,
the HTTP API is described at [/openapi.json](/openapi.json), and the MCP server
at https://app.result.dev/mcp is how an agent operates a Result business
directly.

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## Everything on this site

- [Home](https://result.dev/) — What Result is, and where you sign in.
- [Pricing](https://result.dev/pricing) — Every plan, what each one includes, the transaction fee, and how extra credits are bought. There is no free trial.
- [About](https://result.dev/about) — Who Foundative Inc. is, what Result does, and how the product is put together.
- [Contact](https://result.dev/contact) — How to reach support, sales, security and press, and what to expect back.
- [Terms of Service](https://result.dev/terms) — The agreement between a customer and Foundative Inc.
- [Privacy Policy](https://result.dev/privacy) — What Result collects, why, and who it is shared with.
- [Refund Policy](https://result.dev/refund) — When a subscription charge is refunded and how to ask.

Machine-readable: [/llms.txt](https://result.dev/llms.txt), [/openapi.json](https://result.dev/openapi.json), [/sitemap.xml](https://result.dev/sitemap.xml).